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Paul

We viewed a lot of static caravan parks before settling on Patrington. We chose Patrington for it's amazing facilities, the peace and quiet on the site and how beautiful and well maintained it is. We have also never once walked around site and had a member of staff ignore us they always say hello and so do the other home owners.

For us the sales side was also very important. Our sales advisor was Rose and she has been amazing, nothing too much trouble, answered a million questions, reassured us and never once did she try the hard sell. She just gave us information so that we could make our own informed choice. We never once heard the usual sales patter of, hurry or you will loose out! We don't like to feel like we are being pressured for a sale and Patrington never did this. Yes No matter what decision we would have made we feel that Rose would have been respectful of our choice. We explained our needs and the caravan we have purchased is just perfect and Rose found it for us. She has been wonderful.

The hand over was good and the few teething issues we had were dealt with quickly and professionally with no argument. It makes a change to be treated like a valued customer not just a number that makes people money.

Paul